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Technology solutions for retail businesses

Technology is transforming retail and ecommerce at breakneck speed. And it's not just about selling online: it’s about integrating systems, automating processes, analyzing real-time data, and delivering customer experiences that are smooth, consistent, and profitable. At Gigson Solutions, we help retail businesses digitize strategically—connecting all the moving parts so that technology becomes an advantage, not a hurdle.

How we help

Key Cases

Discover how we’ve helped companies overcome challenges from design to construction through tailored technology solutions. Each case reflects our commitment to efficiency, integration, and measurable results.

AI-powered post-sale assistant-imgAI-powered post-sale assistant

Challenge

Handling post-sale customer service via email or manual chat was slow, costly, and error-prone.

Intelligent labeling for warehouse operations-imgIntelligent labeling for warehouse operations

Challenge

Manual labeling was slowing down warehouse operations and causing errors in traceability and product classification.

 Loyalty programs integrated with CRM and business intelligence-img Loyalty programs integrated with CRM and business intelligence

Challenge

Traditional loyalty systems fail to adapt to different customer profiles and behaviors, limiting engagement and reducing ROI.

Take control of your sales: From your website to El Corte Inglés -imgTake control of your sales: From your website to El Corte Inglés

Challenge

Disconnect between the company’s own e-commerce site, marketplaces, and third-party points of sale due to the absence of centralized control over inventory and sales.

Areas

Filterschevron

Creating customer quotes manually took hours and led to price inconsistencies. In addition, there was no real-time visibility into stored stock, which made it difficult to update warehousing charges and caused inefficiencies in billing.

Features

  • Automated quote generation:In minutes, based on live operational data.

  • Customizable templates:Tailored by service type, client, or order volume.

  • Auto-calculated costs: Includes fuel, labor, tolls, and predefined margins.

  • Real-time stock connection:Applies warehouse charges based on current and projected storage.

  • Professional output & delivery:PDF/Excel generation with automated sending to the client.

Solution

We developed an integrated quoting tool that pulls cost, time, and resource data directly from the company’s operational systems and connects it with real-time warehouse stock. This reduced quote creation time by 70%, enabled automatic billing updates based on storage usage, and significantly improved billing accuracy. As a result, the client increased quote-to-sale conversion by 20% and optimized revenue from warehousing services.

Technologies

  • ERP & warehouse: Odoo / Holded with stock integraton

  • Frontend:React.js

  • Backend:Node.js + Python for calculation and simulation logic

  • Integrations: Bidirectional API RESTwith ERP / SGA

  • Document generator:PDFKit

  • CLoud Storage:AWS S3

  • Dashboards & reports:Power BI o Looker Studio

A company specializing in the specification and sale of technical and decorative lighting received supplier catalogue and pricing updates in Excel or PDF. Manually updating the ERP was slow, error‑prone, and delayed the creation of accurate quotes.

Features

  • Automatic Excel & PDF parsing:Structured data extraction from supplier files

  • Direct ERP update:Products, product accessories, and pricing

  • Pre‑update validation interface:Review changes before they go live

  • Synchronization with quoting tool: Ensures consistency across offers

  • Intelligent alerts:Notifications of significant price changes

Solution

We implemented a system that automatically parses supplier files, extracts structured data, and synchronizes it with the ERP. It includes a pre‑update validation interface and connects directly to the quoting tool to ensure offer accuracy. Update time for price lists was reduced by 90%, providing a strong competitive advantage in an environment of increasingly frequent price changes.

Technologies

  • Document Parsing:Python

  • Backend: Node.js + Python

  • ERP integration:API REST (Holded, Odoo, SAP)

  • Review interface:React.js

  • Notifications:Email + Slack API

  • Security:HTTPS + encryption of sensitive files in transit and at rest

Technology solutions for retail

We develop software for retail and ecommerce companies that need efficiency, scalability, and control over their operations.From integrating key systems to advanced analytics, we cover the entire technology cycle of a connected business.

Application

01. Business Systems Integration

If your systems don’t talk to each other, you’ll face errors, lost data, and blind decisions. We handle the integration of your ERP, ecommerce, logistics, and accounting systems so data flows freely and you get a clear, connected view of your business.

Application

02. Retail process automation

In retail, efficiency is no longer optional—it’s a requirement. We help you reduce manual work and streamline operations so your team can focus on what truly adds value.

Application

03. Advanced analytics & Business Intelligence

Data without context is just noise. We develop analytics systems that help you understand your customers, track performance, and make decisions based on reality—not intuition.

Application

04. Customer Experience & Omnichannel

Today’s shopper expects to buy online, pick up in-store, or return via courier. They expect you to recognize them everywhere.We build systems that unify user experience across all channels—no duplicates, no disconnects.

Application

05. AI for Retail & Ecommerce

Artificial intelligence helps personalize experiences, automate decisions, and forecast demand.At Gigson, we use AI pragmatically—where it drives real results in sales or operations.

Application

06. Cybersecurity & Compliance

We protect your business and customer data so you can scale with confidence and comply with regulations.

How do we work?

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Discovery

Identifying needs, mapping processes, and defining objectives.

Design and architecture

Implementation

Support and maintenance

What do I need to create a digital product?

Thinking that developing a digital product is a common or straightforward project poses a considerable risk. This type of product requires detailed attention in every aspect, managed by experts.

How can we help you

Software engineering-img

Software engineering

From integrating different tools and developing new features and products to monitoring and maintaining a product — we’re ready for it. Our software engineering team is made up of developers, architects, and testers who build solutions with cutting-edge technology.

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Cybersecurity

Information security is no longer optional — cybersecurity is a NECESSITY for every business. All companies must have the knowledge, tools, and processes to prevent or minimize attacks.

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Technology consulting

Our team of software engineers, architects, and experienced developers uses the best technologies adapted to your industry. Gigson Solutions is your trusted partner in software development. We understand that behind every line of code lies an opportunity to gain a competitive advantage.